IT Support & Maintenance Services

Service Description

ProGuys Services LLC is a professional service company based in Los Angeles, California. Local IT support and computer maintenance services are one of our core offerings. We primarily serve local businesses, small companies, and individual operators, providing reliable and practical IT support solutions to ensure smooth daily operations. ☑ Service Personnel: Our services are delivered by professionals with software engineering and IT technical backgrounds. We are experienced with Windows and macOS environments, office computer configurations, common hardware and software troubleshooting, and the day-to-day IT needs of small and medium-sized businesses. ☑ Target Clients: This service is designed for local small and medium-sized businesses, offices, retail stores, studios, warehouses, and independent operators who require routine computer maintenance, on-demand IT support, or ongoing technical assistance. ☑ Service Scope: We provide a wide range of IT support and computer maintenance services, including but not limited to: > Routine office computer maintenance and troubleshooting > Operating system installation, updates, and basic configuration > Office software installation and issue resolution > Basic network and printer support > New device setup and basic user guidance > On-demand or temporary IT technical support ☑ Service Features: Our IT support services focus on practicality, stability, and response efficiency. We prioritize solving real operational issues without unnecessary complexity. In addition, we offer practical recommendations tailored to each client’s environment to help reduce IT risks and improve workplace efficiency. ☑ Service Methods: We offer both on-site services and remote support, depending on client needs. Services may be provided on a per-visit basis or as scheduled maintenance, with flexible arrangements available. ☑ Service Use Cases: This service is suitable for daily office system maintenance, transitional support during equipment upgrades, emergency IT issue resolution, and technical support for businesses in early or small-scale operational stages. ☑ Pricing: We offer a flexible pricing model. Fees are determined based on service scope, technical complexity, workload, and service method, ensuring transparent and reasonable pricing aligned with actual needs.